At Jungle Culture we have a unique view on product sourcing. We have created an ethical supply chain, powered by small farms, craft workshops and transparent factories. Part of our philosophy as an ethical business is to empower and support developing communities by working together to create environmentally friendly, unique plastic-alternatives. Our range of eco-friendly products are all responsibly sourced, in person, by us, so that you, the consumer does not have to bear the burden of responsibility when you shop with Jungle Culture.

Developing a sustainable supply chain isn’t easy. Our team have spent years searching for high-quality Earth-friendly products, produced by people whose values are aligned to ours. Allow us to introduce you to some of the people that made Jungle Culture possible.

Discover the cultural story behind our reusable bamboo straw sets.

Visit our workshops in rural Vietnam where we craft our reusable utensils.

Learn how your bowls help tackle poverty in southern Vietnam.

Plastic-Free Shipping:

At Jungle Culture we are always looking for ways to reduce waste. That's why our orders are dispatched with only recyclable and biodegradable packaging.

Our envelopes are stuffed with paper and our packages are padded using old newspaper. 

The only plastic we use is tape to seal larger orders. But we are working on a solution to that as well!

EU Shipping:

Shipping charges within the EU may differ depending on which country or region you are shipping to, however, ALL orders over €40.00 are shipped free of charge (with the exception of shipments to EU islands).

Shipments to the EU are sent from our warehouse in the UK. You may be charged customs or duties when your order arrives.

Delivery Charges:

UK = £2.99 Under £35 / Free shipping over £35
EU = €5.99 Under €40 / Free shipping over €40 (Orders shipped from the UK)
US = $8.99 Under $75 / Free shipping over $75 
Everywhere else = Shipping rates calculated at checkout.

Delivery Speed:

We aim to dispatch every order within 1 day of payment being received. 

UK = 2-3 Business days.
EU = 4-8 Business days.
US = 4-8 Business days.
Everywhere else = 16-20 Business days.

Return Policy:

Our returns policy is simple and hassle-free.

If your order arrives damaged, broken or faulty, send us a photo of the damage at and we'll replace or refund your order according to your preference.

If you placed an order by mistake or simply changed your mind and no longer want the item that you ordered, you can post the order back to us at:

Jungle Culture
Unit 14 Royson way,
Hurn road,
NR19 1WD

Please include a note with your name and order number and we'll refund you within 1-2 days of receiving your package.

Jungle Culture does not take responsibility for orders placed to incorrect addresses. If you enter incorrect address details, please contact us as soon as possible and we'll do our best to re-route your package.

Please make sure to return your order within 30-days of delivery.

Warranty Information:

All of our products can be returned undamaged within 30 days for any reason, but some products come with 5-year or lifetime warranties.

Our warranties cover any manufacturer's fault in the product. If your product breaks through no fault of your own within the stated warranty period, we will replace it free of charge.

What we do not cover: Accidental damage, for example from dropping a product onto a hard surface.

Wear and tear. Over time your products may pick up scratches and blemishes. This is not covered by our warranty.

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